Shipping policy

Shipping & Delivery Policy

Heart & Bow currently ships within the United States and offers local delivery within the West Valley area of Arizona.

Order Processing

Orders are typically processed within 1–3 business days. During busy seasons or holidays, processing times may be slightly longer. You will receive a confirmation email once your order has shipped or is out for delivery.

Shipping Rates

Standard shipping is calculated at checkout.

  • Orders under $100: Standard shipping rate applies

  • Orders $100 and over: Free standard shipping

  • Express shipping options may be available at checkout

Local Delivery

Local delivery is available within approximately 10 miles of Glendale/Litchfield Park, Arizona.

  • Local delivery fee: $9.95 for orders under $100

  • Free local delivery on orders $100+

  • Delivery typically occurs within 1–3 business days

Customers will receive confirmation once delivery has been completed.

Shipping Delays

Once orders are shipped, Heart & Bow is not responsible for delays caused by carriers, weather, or circumstances outside of our control.

Incorrect Addresses

Please ensure shipping information is correct at checkout. Heart & Bow is not responsible for orders shipped to incorrect addresses provided by the customer.

Questions

For any shipping questions, please contact:

heartandbowco@gmail.com